New Feature - Attack Planner is Live. New Champions - Cassandra Nova and Solvarch are Added. Season Tactics - AW Season 60 Defense Tactics Are Live. New Feature - Select your preferred AW Map difficulty for Season and defenders will be suggested for each node when making Diversity. New Feature - Select your preferred Defense Tactic for Season and Tactic champs will be highlighted when making Diversity. New Feature - More than 30 Alliance Members can be added. New Feature - Champions Can be Marked Ascended While Creating Diversity.

Support Join Line App Support Group

Recent Support Requests

  • Redalex1997
    Missing password
    I tried to reset my password multiple times but you won’t send me the email. I need you to give me my password or let me reset it. I’m already wasted too much of my time now. Got want to login my account..
    Resolution : Your email provider is not accepting emails from us. Kindly use other email providers.
    Resolved
    Aug 18, 2025, 1:10:56 AM
  • Allan bankovic
    Ally tag is taken
    Hi i just re-joined my old alliance but all the officers here is new so no one has the AW Skull Diversity here ...how can i get an old used ally tag back?
    Resolution : Can you share the alliance tag with me on line app?
    Resolved
    Aug 16, 2025, 9:16:43 AM
  • Kanji Hiragana
    Please update the champs
    Hello, just want to have a request, Solvarch is inn the game already so please add Solvarch, also the picture of Yelena Belova doesn't fit in the profile pictures. Can you do something about that? Thank you!
    Resolution : Added new champions in the list. My tools get updates on weekends or majorly on Sundays. Yelena picture is in standard size. Share your screen shot of page where you facing the issue on line support group for better resolution. Thank you.
    Resolved
    Aug 8, 2025, 10:08:22 AM
  • Ezmyr
    Forgot Password/Internal Server Error
    I forgot my password and when I attempt to enter my email address to reset it I get a message stating, "An internal server error occurred."
    Resolution : Issue has been resolved, Email Sending feature was broken because of recent outage. Thank you.
    Resolved
    Jul 3, 2025, 4:24:18 PM
  • Eddie
    Can’t login to my account
    I had everything setup for diversity and after the last AW setup, I didn’t login to this. I lost the ability to login to it, and cannot reach our alliance. Can you reset our alliance so I can create a new one? Or tag was SF&D
    Resolution : Issue has been resolved, Email Sending feature was broken because of recent outage. Thank you.
    Resolved
    Jun 29, 2025, 3:01:00 AM
  • Tan
    Can’t login
    Don’t remember what password I used or username try to reset my password but it saying internal error
    Resolution : Issue has been resolved, Email Sending feature was broken because of recent outage. Thank you.
    Resolved
    Jun 28, 2025, 4:45:44 PM
  • Marcus Derosena
    Why I can't lift into my account
    Can u pleas help me set up alliance for war I can't log in
    Resolution : Issue has been resolved, Email Sending feature was broken because of recent outage. You can reset your password to login again. Thank you.
    Resolved
    Jun 25, 2025, 6:03:03 PM
  • Souzamindoia
    Defesa
    Não consigo fazer minha defesa ,pois só aparece ataque

    Resolution : You need to select both defense and attack tactic on home page to correctly access defense. If you need further assistance let me know or join line app support group. Thank you.
    Resolved
    Jun 25, 2025, 1:06:54 PM
  • Kanji Hiragana
    Image
    Hi, the image in the view option is not working. I don't know it it is a bug or the system is not working properly. Can you fix it? Thank you.
    Resolution : Image cache clears itself every few days, so let all champion images load once if they are not visible.
    Resolved
    May 7, 2025, 10:08:52 AM
  • Monarch
    Feature Request
    If we already have the roster of 30 people in a sql / excel / any other storage format , please add an option to import and export the roster :D
    Resolution : Thank you for suggestion, will update this request once the feature is added.
    Pending
    Apr 22, 2025, 8:54:33 PM