Support

Ezmyr
Forgot Password/Internal Server Error
I forgot my password and when I attempt to enter my email address to reset it I get a message stating, "An internal server error occurred."
Resolution : Issue has been resolved, Email Sending feature was broken because of recent outage. Thank you.
Resolved
Jul 3, 2025, 4:24:18 PM

Eddie
Can’t login to my account
I had everything setup for diversity and after the last AW setup, I didn’t login to this. I lost the ability to login to it, and cannot reach our alliance. Can you reset our alliance so I can create a new one? Or tag was SF&D
Resolution : Issue has been resolved, Email Sending feature was broken because of recent outage. Thank you.
Resolved
Jun 29, 2025, 3:01:00 AM

Tan
Can’t login
Don’t remember what password I used or username try to reset my password but it saying internal error
Resolution : Issue has been resolved, Email Sending feature was broken because of recent outage. Thank you.
Resolved
Jun 28, 2025, 4:45:44 PM

Marcus Derosena
Why I can't lift into my account
Can u pleas help me set up alliance for war I can't log in
Resolution : Issue has been resolved, Email Sending feature was broken because of recent outage. You can reset your password to login again. Thank you.
Resolved
Jun 25, 2025, 6:03:03 PM

Souzamindoia
Defesa
Não consigo fazer minha defesa ,pois só aparece ataque

Resolution : You need to select both defense and attack tactic on home page to correctly access defense. If you need further assistance let me know or join line app support group. Thank you.
Resolved
Jun 25, 2025, 1:06:54 PM

Kanji Hiragana
Image
Hi, the image in the view option is not working. I don't know it it is a bug or the system is not working properly. Can you fix it? Thank you.
Resolution : Image cache clears itself every few days, so let all champion images load once if they are not visible.
Resolved
May 7, 2025, 10:08:52 AM

Monarch
Feature Request
If we already have the roster of 30 people in a sql / excel / any other storage format , please add an option to import and export the roster :D
Resolution : Thank you for suggestion, will update this request once the feature is added.
Pending
Apr 22, 2025, 8:54:33 PM

Naude Wilsnagh
Attack Planner Map
Good day
I would like to suggest a visual map for the attack plan once the plan has been set up, so we can download this image and send it to our alliance mates.

Thanks for all the work and effort put into this tool, it has helped a lot
Resolution : Thank you for suggestion, will update this request once the feature is added.
Pending
Apr 14, 2025, 5:05:44 PM

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